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The Holiday Inn Downtown Shanghai (Shanghai changcheng jiari jiudian) is strategically located in the Everbright Business district, within walking distance of the Shanghai Railway Station and Underground Subway. It is only 20 minutes drive to the Hongqiao Airport and 45 minutes drive from the Pudong International Airport. The hotel has a shuttle service to Pudong Airport.

The hotel has a total of 481 rooms and suites including Executive Club Floors located in the Great Wall and Plaza Wing, all comfortably furnished. It is only a few minutes walking distance between the two wings. There is also a room for physically impaired guests upon request. All rooms are equipped with air conditioning system, mini bar, satellite TV, voice mail, safety box and internet access. Room for disabled, and 24 hour room service are all available.

There are a wide range of restaurants covering the major regional cuisines such as Cantonese and Shanghainese, offering a variety of choices. At the same time, a coffee shop serving Asian/Western dishes and two lounges with entertainment helps guests to unwind and relax.

For business meetings, conferences and private functions, the hotel offers a variety of function rooms with modern audio visual equipment. The largest room can hold up to 530 people. For recreation, there is a health and fitness center, sauna and massage, bowling alley, billiards room and KTV. Other facilities including a foreign exchange desk and internet cafe.